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Terms & Conditions

All Cakes made by Esther Gooch and Esther’s Little Cake Kitchen are subject to the following terms and conditions
Ingredients
Fruit cakes may contain nuts, or traces of nuts or nut oil.
Sponge, flavoured and chocolate cakes, are made to be eaten on the day of the celebration.
Very low gluten (gluten free), Diary free, Nut free, Caffine free and Alchohol free cakes can be made on request but I cannot guarantee that these cakes will not contain trace amounts these ingredients due to it being made in a kitchen where all of these ingredients are used.
Storage
Sugar paste (the soft icing covering the cake) is not designed to be refrigerated and as such cakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause colours to run.
Orders
I prefer three months notice on wedding cakes however we will accept short notice cakes subject to the availability of the date required.
Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by cake for all occasions as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.
Deposits
I require a deposit on placement of order for all cakes, which is deducted from the final balance payable. Deposits are non refundable.

Final Balance Payments
50% of balance, is payable 3 months prior to wedding date final balance payment is due 1 month prior to the wedding date,  at 3 months prior to the wedding date if the cake design has not been confirmed then a balance of £200 is used as the outstanding balance for payment and cancellation purposed until the final design is confirmed and then the £200 is replaced by the actual balance of the wedding cake design chosen.
Cancellation
Cancellation when design has been chosen.  Deposits are non-refundable and non-transferable. Full payment of the cake balance is required if cancellation is within 1 month of the wedding date, 50% of cake balance is required if cancellation is within 3 to 1 months of the wedding date, all cancellations must be submitted in writing by registered post and it is the responsibility of the customer to ensure receipt of the cancellation.  On receipt of the cancellation you will be sent confirmation and information of any amounts due at the cancellation date, these amounts must be paid within 7 days of confirmation letter, any unpaid balances will be pursued through the small claims court and customers will be responsible for costs and expenses incurred in this process.
Cancellation when design has not been chosen. Deposits are non-refundable and non-transferable.  If cake design has not been confirmed by 3 months prior to the wedding date then an automatic £200 balance figure is used as outstanding for cancellation purposes, if the cake is cancelled within 3 to 1 month of the wedding date 50% of this figure becomes due. If the cake is cancelled 1 month prior to the wedding date the whole of this figure becomes due. Once the cake design has been chosen the £200 is replaced by the actual cost of the cake chosen, and all terms and conditions apply as above in section Cancellation when design has been chosen.