Acknowledgement Ltd
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Acknowledgement is a London based digital agency specialising in customer centric software, content & communications. Welcome
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RECENT FACEBOOK POSTS
facebook.comNearly 24 Percent of Parents Are Buying Tablets for Their Preschoolers
The new marble in a tin? Nearly 24 Percent of Parents Are Buying Tablets for Their Preschoolers - https://www.entrepreneur.com/article/338042 - via @Enteurope - Is this a good or a bad thing? #interesting #times
Facebook plans to put its name on Instagram, WhatsApp
We think this is a bit of a strange move - The FB brand is now pretty toxic - why draw attention to the shared ownership? Is FB feeling insecure? https://www.engadget.com/2019/08/02/whatsapp-instagram-from-facebook/ #facebook #brand #toxic #instagram #whatsapp
The Great Hack | Netflix Official Site
So if you have some spare time this Sunday this is well worth a watch - very sobering and a reminder (if one is needed) of the power of user data in influencing subsequent user behaviour: https://www.netflix.com/gb/title/80117542 #netflix #greathack #fb #data #CambridgeAnalytics #documentary
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What Citymapper did next - interesting read - https://sifted.eu/articles/citymapper-pass-bus/ via @Siftedeu #citymapper #transport #app #mobility @Citymapper
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50 Years ago. What an incredible achievement For all mankind! #nasa #space #apollo11 #moon #landing
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A great question: why does tone of voice always get forgotten in a rebrand? https://www.designweek.co.uk/issues/15-21-july-2019/tone-of-voice-rebrands via @Design_Week #rebrand #tone #voice #toneofvoice #copy
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We're proud to be based in one of London's most historic districts #Spitalfields - but we too have noticed very odd trend of brutally demolishing a building & keeping tiny bit of a #Facade - all a bit odd! More food for thought here: http://spitalfieldslife.com/2019/07/06/the-facades-of-spitalfields/ via @thegentleauthor
Need Customer Service for an App? Prepare to Lose Your Mind
Arrrgh I just want to talk to somebody! Need customer service for an app? Prepare to lose your mind! https://www.wsj.com/articles/need-customer-service-for-an-app-prepare-to-lose-your-mind-11562238000?shareToken=std2e767d5c0f64b8a855d89145ec50782 #customerservice #wsj
How can the utilities sector better handle customer complaints?
How can the utilities sector better handle customer complaints? https://www.mycustomer.com/service/contact-centres/how-can-the-utilities-sector-better-handle-customer-complaints #utilities #complaints
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Ack life as it happens: Some visitors to the @acknowledgement office were today very disappointed to learn the burger menus we were discussing were not a sign of imminent food arrival 🤣#mmmm #burgers #how #we #laughed #hungry
The Rise of API Developers as First Class Citizens in a Microservices Era
It's all about the API's - we've been banging on about this for years ;) - The Rise of API Developers as First Class Citizens in a Microservices Era - https://www.linkedin.com/pulse/rise-api-developers-first-class-citizens-era-padmini-murthy/ #api #developers #microservices #tech #webservices
Insurers failing customers with poor communications
How is this still happening in 2019 :S - Insurers failing customers with poor communications https://www.insurancetimes.co.uk/news/insurers-failing-customers-with-poor-communications/1430778.article #comms #insurance #cx
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