Lace a Personalised Boutique – a world of customised products made for you with love. Life's special moments deserve more than off-the-shelf product. We'll let you in on a little secret: it's not actually About Us; it's About You. It's about your special occasion. Life's special moments deserve more than off-the-shelf products. Welcome to LACE a Personalised Boutique – a world of customised products made for you with love.

HOW TO ORDER
Simply Send us a message with your requested order including any required text/image please make sure you check your text/image quality as item will be printed as received. Also ensure that you include your PayPal email/username so that we can ensure your payment has reached us.
Once your order has been placed and payment has been received your item will be with you in 2-3 working days.

HOW TO PAY
We only accept PayPal payments.
Please send your PayPal payment to paypal.me/lacepersonalised

Sending a specific amount? Just add that number to the end of your link. For example, use PayPal.Me/lacepersonalised/14.99 to send £14.99.

Alternatively you can send it via our email address on PayPal to lacepersonalised@outlook.com

DELIVERY
All items are well packed to ensure they are safe on arrival. Delivery is within 2-3 working days from the date your order and payment is received.


RETURNS POLICY

LACE understand that sometimes items you receive might not be suitable and you may wish to return them. Please see below for full details of the process for returning items to us.

Note that LACE may reject an order in certain circumstances, namely:
•Your order breaching the requirements of these Terms;
•The use of Images which infringe the Content Rules;
•The use of Images which are corrupted, unsupported technically or inadequately pixelated;
•The Product you order being unavailable;
•Our inability to obtain authorisation for your payment; or
•A relevant pricing or Product description error being identified.

If your order is rejected, we will contact you to confirm this and reverse the payment you have made for that order.

You have the right to cancel your contract for the purchase of a non-personalised Product, provided you notify us of the cancellation no longer than 14 days after the day following the day on which the Product is delivered. You must return the unused non-personalised Product to us within 14 days of notifying us of the cancellation, and must pay the cost of returning the Product to our nominated address. We will refund the purchase price you have paid for the Product and its standard delivery charges (but not any expedited, tracked or other special delivery charges you may have chosen to pay) within 14 days of its return. However, if the value of the Product has been reduced by any handling of it beyond what is necessary to check whether the Product is as expected, we may deduct an amount to reflect that reduction in value from the sum we refund to you. Please follow any returns procedure for non-personalised Products which we specify from time to time.