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OpenText Customer Care

275 Frank Tompa Drive, Waterloo, Canada
Computer Company

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The Customer Care team includes developers, product managers, knowledge managers, communications experts, and project managers - we're all here to join the conversation about implementing, supporting, maintaining, and upgrading OpenText solutions! OpenText is the leader in Enterprise Information Management (EIM).

Our EIM products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact and process speed

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PUBLISHED: Best Practices – Process Platform Guidelines for Configuring High Availability Cluster Nodes and Service Containers This document will guide administrators to make appropriate cluster configuration choices and provide insight into Process Platform High Availability (HA) deployment types. In addition, the guide covers best practices for choosing an HA infrastructure. Download the White Paper today: https://knowledge.opentext.com/knowledge/cs.dll/Properties/68734914

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THIS WEEK: On-premise B2B and MFT - Introducing OpenText™ BizManager v4.0 See where OpenText’s BizManager solution can address your business needs including integrating your B2B, handling data translation requirements and managing large and ad hoc files for MFT. Join us tomorrow at 11AM EST to learn more about #OpenText BizManager 4.0 and its B2B integration capabilities: https://opentext.webex.com/opentext/onstage/g.php?MTID=ef38a21cd106af88a2265272f83c8cca9 http://share.opentext.com/xM5C

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PUBLISHED: Brava! Desktop: Scratch to Success White Paper This document will guide developers through obtaining the BDT ActiveX control and coding a desktop application with a simple, ActiveX Client viewer from scratch. Download the Document today: https://knowledge.opentext.com/knowledge/cs.dll/Properties/68549806

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Well, everyone, it's time to say "goodbye" as we wrap up this year's OpenText Enterprise World. What an experience! We hope you enjoyed yourselves as much as we did. Thanks to an amazing Events team that organized the event and our diligent colleagues who manned booths, delivered presentations and worked tirelessly to provide the best experience to our conference attendees. For recaps of the event, please visit blogs.opentext.com. We look forward to welcoming our customers, partners and colleagues back to Toronto next year for Enterprise World 2018!

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Getting excited for Enterprise World? We sure are! To stay in the loop with all the chatter around OpenText's largest customer event, be sure to search and use the hashtag #OTEW across social media platforms. We've got a slew of great sessions coming your way! Browse the agenda here and have look at what you can expect at the conference this year: http://www.opentext.com/campaigns/enterprise-world-2017/program/sessions Meanwhile, catch us on our OpenText Blog! OpenText on-site reporter Emma will be vlogging all week about the activities surrounding this year's Enterprise World. Catch her here! https://blogs.opentext.com/video-blog-2-top-five-things-must-see-enterprise-world/ Finally, if you're on your way to Enterprise World in person, be sure to download the OpenText Enterprise World app from the Google Play or the App Store! Connect with your peers, play EW games, plan your conference strategy and navigate your way through all the amazing sessions and Expo booths. It's going to be bigger than ever! See you soon!! OpenText Customer Care & Experience Teams

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From the OpenText Customer Care team, we wish all our Canadian friends a safe and wonderful long weekend of fun! Join us at the University of Waterloo Canada Day Fireworks Celebration on Saturday July 1st for a day of concerts, food truck feasts and family activities! We've got some special guests performing on the OpenText Live Stage. Looking forward to seeing you there!

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PUBLISHED: Media Manager 16 - Performance Assessment White Paper This paper describes the testing efforts undertaken by OpenText to assess the performance of OpenText Media Management™ (OTMM) 16, analyze and resolve any performance bottlenecks and benchmark the application. This paper establishes a new performance benchmark for OTMM going forward. Download the Document today: https://knowledge.opentext.com/knowledge/cs.dll/Properties/68264098

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THIS WEEK: What's New in OpenText MediaBin v16.2? Please join us for this webinar that will enlighten you with all the new enhancements to MediaBin and MediaBin Portal Client and demo the new product while also answering any questions you've been waiting to ask. https://opentext.webex.com/opentext/onstage/g.php?MTID=e879cdf83639ef6c22ef312494580555a

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