Description
All sort of Laptop and PCs repair, Network setup, Windows reinstallation, Virus removal.. etc Phone and remote support
PC help and support is only a phone call away with Dr PC! Our Dr PC Help desk is available to you for 24 hours a day, 7 days a week to assist you with problems you experience. Our friendly staff can help you with:
General assistance and help
Configuring new devices
Installing new software
Distance is no longer a barrier with Dr PC Remote Support. With your permission Dr PC can connect* to your system to provide “real time” help and support – just like having the doctor sitting right beside you. Once the problem is established, Dr PC can solve the problem right before your eyes! The Dr PC Remote Support can help you with:
Advance problem resolution
Spyware/Virus Removal
Training (Windows and Microsoft products only)
*You must have a working internet connection for this service
Onsite support
Let us come to you! If you have a few irritating problems with your computer or printer, or if you have a really big problem (or two), you can now get everything sorted out at the same time. Dr PC offer a personal Computer Technician in the comfort of your own home – we will fix problems*, install hardware, answer questions and explain what’s wrong using simple words (not geek speak). Anyone, Anywhere, Anytime. No call out fee.
Some of the Services we offer Onsite:
System setup – wireless/broadband, software, fax, printer/scanner
Troubleshooting (i.e. system conflicts and problem resolution
Transfer or Data backup
Security software installation/configuration
Virus/spam-ware removal/protection
Training/familiarisation
…and a whole lot more…
Need us there fast? We can be onsite within 2 hours of your call with our Priority Service (extra fee applies)
* Service does not include any necessary hardware to fix hardware related issues.
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