Swisscom's experience with Voice Biometrics: the method is suitable for sensitive applications e.g. in healthcare and finance, as the voice can be continually analyzed during the call – a fraudster taking over the line after the customer has been verified, for example, is recognized immediately. Voice biometrics can also be used as an additional security level when dealing with particularly confidential matters during a conversation. To find out more, please read the original article https://goo.gl/ZpuinA

Spitch supports insurers today for tomorrow’s challenges https://goo.gl/nq4oLh Spitch AG, the first provider of enterprise-class Natural language Processing (NLP) solutions for the Swiss languages including Swiss German and its many dialects, hosted an event entitled “Speech technologies for Insurance: exceptional customer service from the first call” at The Widder Hotel in Zurich.

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SBB Mobile App Timetable understands Swiss-German. Spitch, a Swiss company specializing in Speech Analytics and Spoken Language Technologies, announces the successful completion of a project to deliver The SBB Mobile App Timetable, giving users the ability to talk directly to the app in Swiss German (Schwiizerdütsch). https://goo.gl/f3QBDt

The future is coming by Spitch: An 80% effort reduction and improved accuracy for the production of subtitles from Swiss German to High German https://goo.gl/AlBNaZ The SwissTXT Customer and Partner Event "What's now?" saw Spitch present their fully automated "speech-to-text subtitles" solution.

Natural Language Processing (NLP) technologies are the future of customer experience https://goo.gl/pkYRL3 With the support of our partners: Oracle, BSS, ti&m, Xsense – Spitch hosted the event «Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs at Westin Palace in Milan on 23 May 2017.

Voice solutions: Spitch and Acapela Group join their expertise to create a completely automated Voice-Driven IVR https://goo.gl/n7e3lh Spitch, a Swiss based provider of solutions in Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics, has concluded a partnership agreement with Acapela Group, a text-to-Speech (TTS) expert.

Spitch provides the quickest and easiest way to fulfill regulatory compliance https://goo.gl/LMjDz4

Spitch AG with the support of Swisscom, Adcubum and ti&m invites you to the event "Speech technologies for Insurance: exceptional customer service from the first call" https://goo.gl/cFp6jQ Spitch AG, a Swiss-based provider of solutions in Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics, with the support of Swisscom, Adcubum and ti&m, is glad to invite you to the event “Speech technologies for Insurance: exceptional customer service from the first call” to be held at Widder Hotel Zürich on 29 June 2017.

Explore how identification and verification can help increasing customer satisfaction and reducing cost by 30%! Register on event "Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs" to be held at Westin Palace in Milan on 23 May 2017. https://goo.gl/S5ljyV

Technology delivers an improved customer experience https://goo.gl/cUNgCF Businesses should be ready to embrace data and use analytics tools to enhance their interaction with customers. The banking industry is a good example of how businesses use data from multiple sources to engage with customers.

The role of speech analytics to analyse human interactions https://goo.gl/GZKzc0 With the availability of instant access to information and increasing usage of social media platforms, human dialogue remains a powerful enabler of customer engagement.