Description
We provide managers and employers with effective conflict management skills that identify the root causes of conflict and achieve positive outcomes. We change the way you think about workplace conflict.
Our Conflict Dynamics Profile (CDP) assessment tool reveals how you currently respond in conflict situations. We then show you how to minimise and manage conflict when it occurs.
Training and one-to-one consultation helps build your skills and strategies for achieving positive outcomes from conflict - for you, your organisation, and everyone who works in it.
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Creating Solutions: The Key to Conflict Resolution In our opinion the key to conflict resolution is creating solutions to the problem. This is a collaborative means of resolving disputes and is rooted in each party’s commitment to achieving a mutually satisfactory common solution. Creating solutions has the advantage of increasing understanding and also of easing the resolution of future problems. This is especially important for relationships that are mutually beneficial and/or interdependent. Here are some tips for when engaging in Creating Solutions: 1) Think thoughts that move you towards conflict resolution eg. ‘I will put my assumptions 2) Pick your moment-wait for the appropriate time when emotions are calm and the other person has the time in which to focus on the problem 3) Begin with an issue that will be easy to resolve and work up to more difficult ones 4) Highlight opportunities for future accomplishments rather than past shortcomings and failures 5) List every idea no matter how unrealistic and list the pros and cons of each 6) Be willing to compromise – you are looking for a solution, not a victory! 7) Avoid ‘winners’ and ‘losers’. Select the outcome that most effectively resolves the problem 8) Share the Decision Making #conflictmanagement #conflictresolution #conflict #creatingsolutions #interpersonalconflict #relationships #winwin #perspectivetaking
Mediation in the workplace: It’s good to talk
Great article this morning in the Business Section of today's Irish Times. The benefits of using Mediation in your Workplace. #mediation #ADR #mediationskills
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Making the first move to break a stalemate or trying in some way to make amends to the other person is an effective and powerful way to manage conflict. Taking the first step to break the impasse is difficult, it requires you taking a risk. Conflict is emotional. Directly acknowledge the other persons emotions and never say that s/he is wrong to feel that way. If you are the cause of another’s emotional distress, admit your responsibility and sincerely apologise. This may be the single most powerful technique for moving beyond the current problem. #conflictmanagement #conflict #powerofanapology #friyay #foodforthought
Oak Conflict Management :: Conflict Dynamics Profile Two Day Certification Workshop
A reminder to all who have expressed an interest in the last number of months, We are running our last Conflict Dynamics Profile Certification Workshop for 2016 on 2nd & 3rd November here in Dublin. If you are a Workplace Mediator, HR Professional, Coach or Trainer looking to become a certified consultant of this practical behavioural diagnostic and pre-mediation tool, please get in touch today as there are limited spaces available. #mediation #workplacemediation #conflictmanagement #conflictcoach #HR #HumanResources #Behaviour #behaviouraldiagnostictool #workplace #selfassessment #workplaceconflict #conflictdynamicsprofile
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Take the time to think! Think about the best response in conflict. A major factor that contributes to the escalation of conflict is the hasty and unplanned response. Not being mindful of our words and actions can lead us to act in ways that make the other party even more upset, angry and unyielding than before. #conflictmanagement #awareness #perspectivetaking #perspective #relationship Oak Conflict Dynamics via Truth Teller
Oak Conflict Management :: Conflict Dynamics Profile Two Day Certification Workshop
Please note that there has been a change of date for our next Conflict Dynamics Profile (CDP) Certification Workshop. There are a limited number of places still available for this new date of the 2nd & 3rd November Are you a HR Professional, Mediator or Coach wishing to upskill in the growing area of conflict management? Get in touch to find out how you can become a certified user and consultant of the Conflict Dynamics Profile (CDP) diagnostic tool. #conflictmanagement #mediation #HR #trainer #diagnostictool #conflictcoach #behaviours #conflict #workplace http://www.oakconflictdynamics.ie/index.php?cID=226
Conflict is one of the biggest factors affecting an organisation's productivity and morale. It is cited 50% of the time and is cited as the #1 reason for employee stress, conflict leads to the following: • reduced productivity • missed work days • poor retention @MTIMediation Eckerd College Oak Conflict Dynamics
Oak Conflict Management :: Conflict Dynamics Profile Two Day Certification Workshop
Are you a HR Professional, Mediator or Coach wishing to upskill in the growing area of conflict management? Get in touch to find out how you can become a certified user and consultant of the Conflict Dynamics Profile (CDP) diagnostic tool. #conflictmanagement #mediation #HR #trainer #diagnostictool #conflictcoach #behaviours #conflict #workplace http://www.oakconflictdynamics.ie/our-services/about/conflict-dynamics-workshops/
Oak Conflict Management :: Conflict Dynamics Profile Two Day Certification Workshop
Are you a HR Professional, Mediator or Coach wishing to upskill in the growing area of conflict management? Get in touch to find out how you can become a certified user and consultant of the Conflict Dynamics Profile (CDP) diagnostic tool. #conflictmanagement #mediation #HR #trainer #diagnostictool #conflictcoach #behaviours #conflict #workplace
How Much Will You Pay For Conflict?
Check out this months blog written by Lisa Steindl. Lisa is an Austrian mediator currently working with OAK under the Erasmus Young Entrepreneurs programme. Welcome to the team Lisa :) #conflict #workplace #costofconflict #conflictmanagement #mediation #ADR #Ireland #teamdevelopment #personaldevelopment
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Managers, it's Friday already. Where did the time go. Global Stats show that most managers are spending upto 40% of their time dealing with poorly handled conflict. This in turn is biting into you and your organisations energy, profits, performance and time. Conflict is inevitable but the way we manage it needn’t be. http://www.oakconflictdynamics.ie/ #conflictmanagement #management #workplace #leadership #HR #workplacerelations
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