Award-winning SW London housing association aiming to provide the best customer service in the UK. We're here 9-5 on weekdays - let's chat!
Our ‘warm troopers’ kicked-off the first of our #WinterWarmer visits in Butts Farm yesterday. We were delighted that our customers were so thrilled to receive their #WinterWarmer kit (which include gloves, socks, toiletries and food) and our guide on how best to keep warm this winter. The enthusiastic responses we had ranged from “I didn’t have any gloves for this cold weather, I’ll really treasure them” to “it’s great to know RHP is always thinking about our wellbeing.”
Look out for our warm troopers heating up an area near you over the next few weeks! If you know of any RHP customers over the age of 65 who’d benefit from a kit please get in touch.
We’d like to say a huge thank you to #Teddington Tesco and #Twickenham Waitrose for all of their very generous support and for donating such high quality supplies to our customers.
On Friday night, RHP's Urban Academy hosted a showcase filled with festive fun to provide a taster into what they do. Over 40 young people came along to the ‘sleigh bells ring’ event enjoying canvas painting, Christmas present making and even a fantastic street dance performance from Ghost Dance!
We had lots of enthusiastic feedback from “this was the coolest thing I’ve been to all year” to “I can’t wait for the next event now.” RHP’s Urban Academy is open to all young people aged from 6 to 21, offering life skills and art workshops, sports coaching and even a chance to take part in the Duke of Edinburgh Scheme for free!
If you’re interested in joining or would like more information for your child email: email@example.com.
At the end of each week we want to highlight the swift work carried out by our caretakers as part of our #FixitFriday programme. They’ll try to help fix any minor issues for customers such as small repairs, small painting jobs or with some grounds and tree work. If you think your caretaker can help, either ask them or post your request on Facebook. We’ll then see what we can do!
This week we’ve a super-speedy story for you. One of our customers had reported to their caretakers James and Robert their gate was broken and asked for their help in booking a repair online. However, James and Robert immediately took out their toolkit and fixed the gate there and then, leading to one very happy customer!
It’s now day 3 of #NewRoutineFor2015, don’t forget it’s Donna and Mabel’s employment Webinar from 2pm-3pm today to register, click here: http://ow.ly/Hyb3P. Thank you for submitting your questions to us, here’s todays;
Question: What happens once I find a job?
Donna & Mabel’s answer: Once you’ve found a job our support doesn’t end there! We offer all of our customers a post into work service, we can help with any questions that you might have and ensure that you’re happy and comfortable within your new role. We like to leave the door open so that our customers who we’ve helped into work can contact us at any point, we still have customers who we’ve helped back into work last June update us!
- 08:00 - 17:00
- 08:00 - 17:00
- 08:00 - 17:00
- 08:00 - 17:00
- 08:00 - 17:00
RECENT FACEBOOK POSTSfacebook.com
Photos from RHP's post
Today has been 25 years in the making for our customer, Angela. Many congratulations to Angela who, with the help from our Positive Steps job service, got her first job offer after two and a half decades. After dedicating her time to being a full time mother Angela decided to take part in one of our Customer Service courses. She did brilliantly and has now been offered a job with Waitrose as a result. She said “I never thought this would be possible but doing the course and working with Lauren from Positive Steps has made me feel confident.” If you’d like career advice or help take the first step by emailing firstname.lastname@example.org today. Don’t forget the careers fair is also coming up on 13 March as well.
Feeling flat this #PancakeDay? Set up a Direct Debit between now and 31 March and we’ll enter you into a draw to win a rent-free week! Now that’s a flipping good offer… Setup your DD here: http://ow.ly/T7O8309qHFX
Turn self-doubt into self-esteem at the ‘Connect With Your Future’ careers fair. Run with our support and open to everyone the event will give you the chance to meet local employers and give you lots of practical advice about your career. Be a great friend and tag someone in the comment box you think might be interested.
It pays to have your say! Congratulations to our customer Nicolas who won our e-Communities ‘January giveaway’ competition. His comment on our e-communities forum was chosen at random and he won a Kindle and voucher in the process! Keep an eye out on our e-Communities page for more chances to win: http://ow.ly/Ua1R309fecp
Photos from RHP's post
It was special to mark #RandomActsOfKindnessDay with you on Friday. We’re very proud to donate the remaining toys to St Helier Hospital in the names of everyone who entered the competition.
It's #RandomActsOfKindnessDay and we'd like to once again take the opportunity to thank everybody who entered our competition this week. Let us know in the comments any random acts of kindness you've done this week.
Congratulations to Mary, Rebecca and Michaela who’re the three winners drawn at random. A huge thanks to all of you who entered the competition. We’ll be donating the other three toys to our local hospital in all of your individual names so, thanks to each of you, you’ll be making a random act of kindness for a young child in need. Keep your eyes peeled for more competitions soon!
***THIS COMPETITION HAS NOW ENDED*** It’s Random Acts of Kindness week and we want to celebrate! Thanks to our friends at Toys R Us UK #Kingston we have toys for a girl aged 2+, a girl aged 4+ and a boy 4+ to give away. To enter simply post #RAOK in the comments box along with the toy you’d like to win. The first winner’s name will be drawn at random at midday tomorrow. Now, here’s the twist, the winner will not only receive the toy they’ll also create a ‘random act of kindness’ of their own by donating the duplicate toy in their name to the local children’s hospital.
We’re seeing love hearts in our eyes from all of your beautiful pics you sent us yesterday! Here’s a post-#ValentinesDay card made up from all of your entries yesterday. We <3 seeing what you enjoy most about your homes & communities. Congratulations to the first five entries, your chocolates are now on their way to you.
*Thanks for your lovely entries, all the boxes now have homes but please keep sending your pictures through-they’re making our (Valentine’s) day!* We wanted to share the love with you this #ValentinesDay We’ve five boxes of chocolates ready to give away to five lucky customers. All you have to do to win is post a pic in the comment box below of something that you love about either your home or your community. The first five entries will win. Good luck!
One of the water pipes has burst that serves Queen’s House in Teddington. Unfortunately this means that customers in numbers 1 – 42 will be without water. We’re working hard to fix the issue as soon as possible however due to a complication it may take a couple of days to get sorted. We’re sorry for the inconvenience and to help those affected we’ll be leaving bottles of water in the communal area on Friday night.
A nice #ThursdayTransformation carried out by our Amelia Close caretaker, Mark. There might not be blue skies outside right now but thanks to Mark’s thorough hovering skills the communal carpets were certainly looking sparking blue!
PICTURES BY OTHER USERS ON INSTAGRAM
Never before have I cried at a cake
Shoot of the day; #cameraoperator at #rhp The Art of Innovation for @da_films #canon #shootoftheday
Just do what the laser dolphin says an innovate (I made this for fun...)
Lunchtime friend. #tootsie #cat
Great day filming for @hexdigital yesterday! Good to get the #DJIRonin out for this one! Currently in the edit now! 📷 @ryan_k_h #fs7 #cinematography #filmproduction
Lovely little thank you gift of adventure-themed goodies on my desk this morning - thank you expert gift giver @alexandra_marsh! (Also: jelly beans. Nailed it.) #traveltuesday #DiscoverMore
I hope that someone gets my message in a bottle...#DiscoverMore
Glowing desk @8wr
We’re enjoying this month’s @PeopleMgt, especially as our Exec Director of Corporate Services Amina is in there talking about HR’s changing role. Check it out on page 35.
❤️ our team in India ❤️ #dayjob #atomikconsulting #skype #baroda #sfw #rhpgroup #rhp #gateone
Danie, the romantic biker - #biker #valentine #baloon #heart
#valentine #baloon #office #teddington #love #heart