Casebank Technologies Inc.
Description
CaseBank develops and deploys software solutions that enable its customers to dramatically improve first-time success on the diagnosis of complex equipment. The diagnostic system developed by Casebank, called Spotlight was designed to facilitate the capturing and dissemination of knowledge about complex products and processes. Spotlight makes diagnosing problems in complex equipment quicker by eliminating needless diagnostic steps. The objective of the system is to allow novice technicians be able to troubleshoot problems with the accuracy and precision of highly experienced technicians.
A significant benefit of SpotLight is its ability to capture, store and protect the intellectual property represented by technical problem solving, gathered during the troubleshooting process.
Spotlight blends several technologies, such as case-based reasoning, artificial intelligence, natural language processing and data mining capabilities into a comprehensive system that is intuitive to use, integrates gracefully into complementary systems and generates positive results. SpotLight starts the diagnostic process with input on the initial observed symptom(s), to solve problems efficiently, and arrive at those solutions on their first attempt. SpotLight reasons on a specialized knowledgebase (KB), which combines the original designer's anticipation of fault modes, with real-world field experience obtained from users. SpotLight's KB grows over time, getting its cues, among other things, from unresolved SpotLight sessions, through rigorous monitoring and administrative processes.
Tell your friends
RECENT FACEBOOK POSTS
facebook.comTimeline Photos
Register today for next week's webinar: Learn How to Identify More Valid Chronics with Text Mining. http://hubs.ly/H01XN-G0
Timeline Photos
Press Release: CaseBank Technologies to Exhibit at Field Service Medical 2016. CaseBank Will Present the Keynote “Youthenize Your SMEs – Enable Everyone to Act Like an Expert” http://hubs.ly/H024Csr0
High Tech | CaseBank Technologies | Field Service Engineer Repair
Next week we will be at the Field Service Medical Conference in San Diego, February 15-18th. If you are attending, stop by booth #4 to learn about how SpotLight can help minimize equipment downtime with fast and efficient diagnosis of complex medical equipment, while saving dollars in lost revenue. http://hubs.ly/H01-Cdt0
Timeline Photos
CaseBank will be exhibiting, hosting a roundtable and delivering a keynote at Field Service Medical in San Diego, February 15-18th. Visit us in booth #4 to learn how we can help you solve problems in complex equipment that require fast, efficient diagnosis and repair while minimizing equipment downtime. Go here to receive the promo code for 25% off registration -> http://hubs.ly/H01-CwR0
Bombardier CRJ Series ISAR - CaseBank Technologies Inc. - Complex Equipment Troubleshooting and Collaboration
ExpressJet and SkyWest Airlines have developed "pinging" capabilities with Bombardier and CaseBank's MDC analyzer in order to automate aircraft flight data.
G550 Aerial Shots
Beautiful video of the Gulfstream G550 soaring through the skies.
Timeline Photos
Webinar Invite: Learn How to Identify More Valid Chronics with Text Mining. ChronicX recently identified triple the valid chronics in two airline fleets. Register Today: http://hubs.ly/H01Y5f_0
Casebank Technologies Inc.
Congratulations to Qantas, who have been ranked as the safest airline in the world for the third year in a row! They have an extraordinary record with no recorded fatalities since the dawn of the jet era. http://hubs.ly/H01XYKF0
All Content is Not Created Equal (Part 3)
Blog article: Regulated Industries, Separate Troubleshooting Procedures to Ensure Safety - If diagnostic guidance was required to follow the same regulatory approval cycle as service manuals, then critical field experience would arrive late to the field and technicians would find it nearly impossible to recognize and respond to new failure modes. Such an approach would be counter-productive to the safety goals of the regulations. When diagnostic guidance is managed by a DDB the maintenance manuals are still effective, despite their long revision cycles, but the DDB can quickly implement best practices from the field to identify emerging problems and new failure modes. (The DDB is still quality-controlled, but can be updated much faster and cost-effectively.): http://ow.ly/Xex9K
airBaltic's Use of CaseBank's ADS Plus is Keeping their Q400 Aircraft in...
airBaltic’s use of CaseBank's ADS Plus is keeping their Q400 aircraft in good health. ADS Plus has played a key role for operators around the world, including airBaltic, helping technicians respond to problems like seasoned pros by reducing cost and improving availability of their Dash 8/Q-Series fleet. Learn more: http://ow.ly/WFc1I
airBaltic's Use of CaseBank's ADS Plus is Keeping their Q400 Aircraft in...
Conquering the Skies: How @airBaltic is making the most of @bombardierjets troubleshooting tools to keep their Q400 fleet in the air and on schedule http://ow.ly/WFek7
Webinar Invite: Make every field service rep as effective as your best
Webinar Invite: Make every field service rep as effective as your best — Imagine if all your customer support staff could troubleshoot with all the experience of your 30-year veterans at their fingertips. Spend thirty minutes with us and learn how our SpotLight troubleshooting solutions might help your organization. Register Now: http://ow.ly/WBUlN
PICTURES BY OTHER USERS ON INSTAGRAM
gastonlwtf
16 degrees in February #wtf
Quiz
